About Austin TX Water Damage Restoration
Locally owned, IICRC-certified, and committed to restoring Austin properties and the peace of mind of the people who own them — 24 hours a day, every day of the year.
Our Story
Austin TX Water Damage Restoration was founded with one clear purpose: to give Austin homeowners and business owners a water damage restoration company they could actually trust. The industry has a long history of fly-by-night contractors who overcharge, use undertrained crews, and disappear before the job is truly done. We built this company to be the opposite of that.
We are locally owned and operated, based at 9417 Circle Dr Unit A in Austin. Our ownership lives and works in this community. We know Travis County — its neighborhoods, its soil conditions, its flood zones, and the specific challenges that Austin's aging housing stock creates for homeowners dealing with water emergencies. That local knowledge shapes every decision we make on every job we take.
Over the years, we've invested heavily in training and equipment. Every lead technician holds active IICRC certifications. Every response vehicle is stocked with professional-grade extraction and drying equipment. We don't cut corners because we know that cutting corners in water damage restoration costs our customers far more in the long run — in mold problems, in structural damage, and in failed insurance claims.
"Our goal isn't just to dry your property — it's to restore your peace of mind as quickly and thoroughly as possible."
How We Restore Your Property
Our restoration process follows the IICRC S500 Standard for Professional Water Damage Restoration — the industry's authoritative guide to best practices. Here is what that looks like from your first call to final completion.
Emergency Dispatch
A live dispatcher answers your call immediately, gathers the key details about your situation, and dispatches the nearest equipped team.
Arrival & Assessment
Our technicians arrive within 45 minutes, perform a full moisture assessment using thermal cameras and calibrated meters, and document the scope of damage.
Extraction & Mitigation
Industrial water extractors remove standing water. Structural drying equipment is positioned strategically to begin drying wall cavities, subfloors, and framing.
Monitoring & Insurance
We visit daily to record moisture readings, adjust equipment, and compile drying logs. We handle all documentation and direct communication with your insurance adjuster.
Clearance & Completion
When all materials reach IICRC S500 drying standards, we conduct a final walkthrough with you and provide written documentation that your property has been fully restored.
Certified, Licensed & Compliant
We maintain every license, certification, and insurance policy required to legally and properly restore your property in the state of Texas. You can verify all of our credentials independently before we begin any work.
IICRC Certified
Our firm and all lead technicians hold active certifications from the Institute of Inspection, Cleaning and Restoration Certification — the gold standard of the restoration industry. Our certifications include Water Damage Restoration Technician (WRT), Applied Structural Drying (ASD), and Applied Microbial Remediation Technician (AMRT).
Licensed & Insured in Texas
Fully licensed to operate in the state of Texas and carrying comprehensive general liability, pollution liability, and workers' compensation insurance. You are protected from any liability arising from our work on your property.
TDLR Mold Contractor
Registered with the Texas Department of Licensing and Regulation as a Mold Remediation Contractor (MRC), operating in full compliance with Chapter 1958 of the Texas Occupations Code. We follow all mandated protocols including containment, air filtration, post-remediation verification, and Certificate of Mold Damage Remediation issuance.
The Values That Guide Our Work
These aren't marketing words. They're the commitments we make to every customer we serve.
Urgency
Water damage gets exponentially worse over time. We treat every call as the emergency it is, dispatching immediately regardless of the hour.
Integrity
We provide honest assessments and fair pricing. We never recommend unnecessary work, and we document everything so you can independently verify what we do.
Empathy
We know that a flooded home or business is one of the most stressful experiences a property owner can face. We're respectful, communicative, and genuinely care about your outcome.
Excellence
Our technicians are IICRC-certified and use calibrated industrial equipment. We follow written protocols, not shortcuts, and we document every step of every project.
Visit or Call Our Austin Office
We're a local business with a real physical presence in Austin. Our dispatch center and equipment staging facility is located at 9417 Circle Dr Unit A — minutes from Loop 360 in Southwest Austin.
Contact Us